Recent content by topshotphoto

looks like a less serious version of the gimbal shake issue I had. Was able to get mine replaced by DJI. I was within the 10 day period. It was not an easy or quick process. See my posts for examples. viewtopic.php?f=27&t=13700

Well yes I had issues with my gimbal where it would shake, power off, and then power back up over and over again. i reported this to LA DJI and they said it was best to talk to china about a replacement since i was in the 10 day period. 2014-2-9 - I ordered the DJI Phantom 2 vision with extra...

Well I waited on the hold another 45 min with DJI LA and once I got a hold of a person they were very reluctant to make me a shipping label to return my defective phantom. After asking to talk to a supervisor and telling him about my posts on PhantomPilots.com he was magically able to send me a...

feel free to pay pal me 50 bucks if not a big deal to you. Not to mention wheres the new one going to come from china or LA? How long until I see a working phantom. coming up on a month since i ordered. Evidently you have a perfectly working Vision+. I have spent 1300+ and now they want me to...

I was one of the many that ordered from DJI directly. I was one of the few that got a defective unit from them (bad gimbal shake). 2 days so far of Calling the us headquarter (said that they would need to fix it, 4 week turn around or recommended exchange through [email protected]) Heres what DJI...

Im having the same exact issue. The US dji customer support said it is a bad gimbal motor and to persue a replacement/exchange with dji sales. china. Sent them a email but have not heard back from them. Hope its not a multi week process.

Well I was able to make contact with US Customer support and they seem to think I have a faulty gimbal motor. Tech said he's heard of the problem before and did not even look at my video. He said they are currently on a 4 week+ backlog on repairs. Since i have had the DJI less than 10 days he...

Just called DJI "Thank you for contacting DJI. At this time we are experiencing extremely high call volume. Please try your call again at a later time." WOW... Sounds like this may be an interesting process.

is seems to only be doing the jello when it is about to go limp. Like its fighting its own feedback or something and then going into safe mode so the motors don't over work themselves, then it returns to function until the next feedback situation.

Ok Guys. I've posted test about this in the Gimbal Vibrations thread but it think my issue may be much worse so I want to post separately. My gimble seems like it is creating it's own vibration feedback, going limp and then re-enabling over and over. Ive not seen this on most of the posts in...

at 2:58 your gimbal goes limp and comes back. Mine is doing this consistently. even when just hovering. My gimbal moves freely... not binding or anything.

I think my gimbal is defective also. Mine constantly gives up (goes limp) and then comes back. especially when hovering and going slow. if i am flying at high speeds it doesn't do it as bad only when turning. Ive noticed mine hums loudly like yours at certain angles when the motors are off...

YES Please someone let us know how many days it took from Shipped status to Doorbell. Im curious if I will see it today or tomorrow. DHL Says: Unless there is an adhoc exam or a stop by another regulatory authority the shipment will proceed to delivery 10 Customs status updated CINCINNATI...

Yes but with their poor English translations you don't know if they mean they are sending additional props or if they are talking about the ones that come with it. This was their reply: sorry for your worry, your order has been shipped out today via DHL 71*****403, we have add extra props on...

Just got Tracking update with estimated delivery date tomorrow!!!!!! Email says they included additional Props for the trouble. We shall see!!