Hi had same issue was getting 250 -300 meters looses signal return too home tried everything ended up retuning too Dji for check out they are just about too return too myself faulty remote and recover in the drone replaced so you might need too go down that route if it's still under warranty...
Yea don't seem any different I've tried different settings and tablets phones but no difference I haven't seen anyone else with a phantom 3 professional so wasn't sure if this was the maximum too get out of one of these or weather there's a problem
Using I pad air 2 also samsung 6 edge+ always same 250 ~300 meters signal goes Rth then always reconects about 100 ft away
Professional so thought I would get at least 1.5 2 miles out of it
250 meters distance 2oo ft high in a field good line of sight looses signal initiates r t h checked all software updated too latest firmware even tried a windsurfer rage extender but no different drone flysheet ok no problems just lack of distance
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