Hello - i also had this issue. It may be a problem where the lever does not connect properly to the pot inside the remote control.
I had this issue with TWO remotes in a row - my second one is one the way now. First time, I also sent the phantom and gimbal back before I figured it out. I guess...
update: i was able to update my controller to the latest version, using someone else's pc and the RC Assistant software. However, after upgrading that (and the zenmuse to 1.8), doing a power cycle, i'm still having the same issue with the X1 not responding at all.
So apparently this is not a...
I am a having a kind of similar problem (phantom 2 non-vision, h3-2d gimbal, gopro black). Since i got my phantom two weeks ago, i was never able to connect the controller to the assistant software. it doesn't recognize it. I am using a mac. I saw people with similar problems on this site, but...
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