Ugh. Did they give any indication of what it would cost to repair or turnaround time? Hopefully it will be no cost, since their update is what bricked it.
I have the same issue. Mine attempted the update and now I can no longer see the WIFI when trying to connect with my phone. The extender and camera appear to be working (no error light conditions), but there is no connection available. I've tried the reset button on the side of the extender, but...
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