Recent content by mannarchitect

I have a similar situation with a local small town airport in Oregon without a tower. I called the State aviation department to ask about how to handle this and they said I should call whoever facilitates the local plane activity so they could let the pilots using the airport know that there...

I'm happy to report that DJI finally honored resetting my DJI Care for the month I lost trying to get a working unit from them. An amazing amount of brain cells were lost in this effort, but it proves you have to be as tenacious as they are to get them to do the right thing.

I think DJI is growing faster than their infrastructure and acclimation to a world economy can keep up with. I've had several DJI problems where it seemed they were purposefully trying to be obtuse when doing the right thing would have been easier. Every email begins with a profusion of...

And just when I thought DJI customer service couldn't get worse. After waiting a month for DJI to get me a P4 that actually works to replace the new one I bought that arrived inoperable, DJI Care won't reset my start date by that lost month stating that it wasn't their fault. This complete...

Will do...

WTB...that's gotta be it...good catch. There is a tall hedge wall forward from where I was launching...probably 10 to 12 feet away. Even as slow as I was moving the P4 around, that clearly falls within the spec on distance of the OA. As to the practicing in the yard comment, totally get it. I...

I finally got the chance to get my P4 airborne this weekend; just some simple take offs, hovers, run around the yard a bit to get a feel for the RC and response (I'm a noob and wanna take baby steps so I don't crash this thing!). I had heard these things were rock steady, but it: 1) won't hold...

I had already named the one I sent in, but the one that came back needed to be named. Jussaguy...good luck on that new P4; at least if its DOA you have Apple behind it instead of DJI direct.

No...on Visa card. I thought about getting Visa involved, but I really wanted DJI to do the right thing, not Visa to have to do it for them. We'll see. In the meantime, I'm going to go finally fly this thing and hope nothing else goes wrong!

Well, the replacement P4 did not come in a "retail box" nor did any of the components have any of the plastic wrappings of new units...and it had a work order with a list of parts that had been replaced; it just wasn't the P4 I sent them. Not sure what else to call it if not refurbished; it...

Be forewarned...I bought a new P4 only to find that the gimbal was glitchy (droop, gimbal motor overloaded messages, etc). Never even had the chance to power up the motors, much less fly. Contacted DJI Service and they said to pack it up and send to them for an exchange, even though I had...