Recent content by kevinjones

  1. K

    Crash due to failed Obstacle Avoidance - case with DJI?

    So I just had a chat with DJI support, and spoke to a bloke named "Alvin". He wasn't savvy with customer service, nor was he willing to voluntarily disclose useful and relative information about the repair process. Basically, I asked what to do about the crash and the damage, and he told me...
  2. K

    Crash due to failed Obstacle Avoidance - case with DJI?

    Thanks everyone. I appreciate the clarification on this. Sadly, it sounds like it was pilot error (my fault). Given that the AC is now flying unreliably, what should I do to diagnose the problem? Could it be the cracked body that is causing this? Or does it sound like something more related to...
  3. K

    Crash due to failed Obstacle Avoidance - case with DJI?

    Thanks. I am slowly (read painfully) realising this.
  4. K

    Crash due to failed Obstacle Avoidance - case with DJI?

    Hello everyone, I'm new here on the forum and glad to be among fellow Phantom Pilots. :-) TLDR; Flying slow and steady, my P4 crashed into a tree branch that I didn't see due to bright daylight conditions. The Obstacle Avoidance system didn't detect it either, so the P4 continued to fly...