FIRMWARE UPDATED........, HI everyone. After 2 weeks of trying reading everyone notes, threads and opinion on how to do a Phantom 4 Firmware update using a MAC computer, I was finally able to update the firmware. 2 weeks of trouble shooting the issues came to these "facts" to get it to work...
GREAT NEWS.!! Last night we received a confirmation email from DJI support stating the cause for our P4 to crash was electric related, therefore we will be receiving a free P4. We will need to link the existing controller to the new P4 when they ship it in about 3-5 days.
Here is a copy of the last recorded flight take-off of our P4. The drone just disconnected while on the air.
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We just received out Case ID from DJI Support:
CAS-250515-C5M1Q5
I'll keep you all updated on the process they take to investigate these type of situations, which is sad for the most part.
They said it normally takes anywhere from 3-5 business days for them to send an email with a status on...
Our main concern here is the flight hours a Phantom 4 can handle, not on a straight back to back day, but as a whole before any technical issue can cause everything to fail. Our spotter saw it fall down the very same moment we saw the video cut off, so the only conclusion we have is that the...
It lost all power. My spotter watch it fall down at the same time my video reference on my iPad mini went black and the signal status said: Aircraft Disconnected. When I looked up I did not see the drone, I walked towards a closer area while pressing on the controller the Return Home...
Hi, today we sadly saw our Phantom 4 drift down to the bottom of a river and we weren't able to rescue it. The drone was flying at 75 feet of altitude and at around 100 feet away from us. All of the sudden we got the Weak Signal and within 2 seconds we got the Aircraft Disconnected message...
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