I am now the unhappy owner of a P4. I wish I'd seen the Autel before I jumped. It's not technology that's gonna kill DJI, it's their appalling customer support.
Simply stating that they'll pass off used gear for repair doesn't give them the 'right'. I don't give a rip what their 'policy' is. My policy states that I get proper customer service.
And this is exactly why a 'refurbished' unit is a scam and unacceptable. I have no idea why my 'refurbished' unit was sent in. I have no idea how many hours of flight it has on it. I have no clue as to the history of this bird. I think about it like this; if I took my car to the dealer to have...
I have a very similar story: I bought my P4 in Sept `16. 2 weeks after purchase it threw an ESC error and would not fly. I did all the online chat / phone support thing with the last piece of advice to update the firmware. The firmware would not update, so I was told to send the P4 back for...
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