I hear where your coming from. I also had an issue with my v2+ Recently and emailed china to get a claim going.
Honestly stop dealing with china and just wait on hold for a few min while you call the Cali office. Use the prompt to get to tech support. I spoke with them a couple of times they...
Has anyone sent their Phantom in for service before? How long did it take?
I had the black screen issue and could not find a remedy. decided the only option is to get a replacement before the thirty day warranty expired.
Here is what I tried:
- successful re-binding the wifi extender and...
Tried rebinding the wifi extender with the phantom. It completed the binding process fine but no change in the video feed.
I have tried it on an ipad2 and a iphone 5 with the video settings reduced all the way. The devices were in airplane mode, connected to the phantom with all other apps...
Spoke with DJI Tech Support today and they offered the following solutions while they are tracking the issue.
Support said that people need to call in with the issue and you will be added to a list of those who will be notified when an update is released and also assigned a ticket number to...
Spoke with DJI Tech Support today and they offered the following solutions while they are tracking the issue.
Support said that people need to call in with the issue and you will be added to a list of people and assigned a ticket number while to show the amount of affected users and put...
Spoke with DJI Tech Support today and they offered the following solutions while they are tracking the issue.
Support said that people need to call in with the issue and you will be added to a list of people and assigned a ticket number while to show the amount of affected users and put...
I hear you, the response from the email made it sound like I wrecked the phantom when I haven't. I am like you, I have only pulled it out of the box a hand full of times and for the amount paid for it you think good communication would be part of owning the product. I hope this is resolved soon.
Hello All,
This also happened for me while between flights. I made no changes besides changing the battery while using an Iphone 5. My blood is also boiling since I have only gotten 8 flights in!! If someone can figure out a solution to the iphone please share it as I will also be informing DJI...
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