I wasn't trying to connect the phantom .. I was trying to connect the remote via USB to the computer to calibrate it .. I tried all different combinations of turning the remote on before/after connecting it and or launching the program. never got it to recognize the remote on the computer.
I just got my Phantom2 with the H3-3D gimbal on Friday .. tried connecting the remote to my 2014 Macbook Pro running Mavericks, and it wouldn't recognize it either .. I have submitted a request to DJI for assistance.
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