Recent content by Bumraider

Yeaaaa i think they cover within the same country. They dont have a repair center here in Dubai or UAE of that matter. Pretty much the whole of GCC, so it makes sense they want me to PAY :(

I had read many forums saying that DJI paid for shipping when faulty items. So i told the support team. This is what they said to me (attached screenshot)

Shipped from Dubai to Hong Kong They emailed me saying it was damaged by firmware update, the forgot to check with engineering log files! So they will repair it for free even so! Thanks for the reply what you said did make sense but I guess because it was firmware issue they can not avoid it

I'm in a bit of a pickle. Might be bad timing. So basically my P3P video transmission stopped working one day. Tried firmware upgrade a in hope it would resolve. No luck. Contacted DJI, provided log files etc. The support email said that it maybe an issue with the gimbal and if it was indeed...