Recent content by AstronomyShed

Oh i'm under no illusions about DJI and their intelligence, despite having the incident logs which obviously show the date and time on them they still emailed me 3 times asking for the date of the incident, I kept replying but apparently that wasnt good enough as they wanted the date adding to...

Oh i pushed it hard, took to youtube and everything, the thing that also annoyed me though is you get such as a plumber buys a drone and all of a sudden he's a damned avionics expert and calling you a liar on forums etc, that really pushed my buttons, (wasn't on this forum) However there is now...

Flown it for about 5 minutes in my garden, mainly just been doing updates and imu calibration etc as for any new phantom, but not had the weather here in the UK for a proper test yet.

That sounds just like my episode, Mine was in GPS mode with about 20 sats, was doing a POI and all on it's own it went into atti mode and tipped to 45 degrees and flew itself straight into the ground! The motors started screaming and it reported horizontal speed in excess of 95mph on it's trip...

Update on this, after all the pressure I and the dealers put on, DJI apparently did further investigations and are honoring the warranty, plain fact is though you shouldn't have to fight like this. DJI are becoming more famous for bad customer support than for producing quadcopters!

I dont betray confidences but it was an eyeopener ;)

It's surprising how much feedback I've had from DJI dealers who have informed me that they would love to do that same video about how DJI have been treating dealers, apparently they regularly ignore issues, ignore queries on issues, and ignore emails where the dealers are owed money! At the end...

I have now had it with DJI support, they have had my P3 pro for 3 months due to a flyaway crash. They have come up with various excuses to avoid their warranty obligation. I also have two uk dealers backing me up with this claim. I have now been left with no choice but to make the matter public...